Education

Bachelor of Arts, Business Administration, William Tyndale College, Farmington Hills, MI, 1996

Remedy Administration, Remedy Corporation, Advanced Topics and Performance Tuning Courses 1997-2000.

Oracle Data Modeling, DB Basics, January 2000

Computer-Based Training Courses (Various CBTs):  SQL, Unix, Oracle Introductory Courses

Microsoft Visual C# Programming; May, August, 2005

Microsoft SQL Server Class: Updating DBA Skills to SQL Server 2005; Fall, 2005

Microsoft SQL Server Class: Updating Database Development Skills to SQL Server 2005; Fall, 2005

Spanish Language Classes: Conversational; Spanish Parts I, II, August, 2004 – 2006

ITIL Foundations Certification: 2007

AMS1053 – How to Elicit (Gather), Write and Analyze Business Requirements, Fall 2010

AMS1037 – How to Model, Analyze and Improve Business Process, Fall 2010

AMS1016 – Business Analysis Executive Overview, Fall 2010

AMS170 – Modeling and Understanding Business Process, Fall 2010

Microsoft Visual Studio 2008: ADO.NET 3.5, Fall 2010

BackOffice Associates, Cransoft DataStaging Warehouse Training, Spring 2011